Membership policy

Member Fair Use Policy

Designed to keep simulator access open, predictable, and fair for every member.

Why this exists

All-Access Membership includes up to 10 hours of simulator access per week under this Fair Use Policy. Bay access is a shared, limited resource. With a small number of bays serving every member, these rules help keep access open and fair for All-Access Members.

1. Usage limits

  • Up to 4 hours of bay time per day.
  • Up to 10 hours of bay time per week.
  • The week runs Monday at 12:00 AM through Sunday at 11:59 PM local time and resets each Monday.

2. Booking

  • Reserve a bay through the Greenside booking system up to 14 days in advance.
  • You may occupy only one bay at a time during active play.
  • You may hold up to 3 future reservations on the calendar at once. As each session is completed, you are free to book another.
  • Minimum session length is 30 minutes.

3. Arrivals, cancellations, and no-shows

  • Cancel or modify a reservation at least 2 hours before the start time at no penalty.
  • Arrive within 15 minutes of your start time. After 15 minutes, the bay may be released to another member; the reserved time still counts toward your daily and weekly limits.
  • Late cancellations inside 2 hours and no-shows count toward your weekly hours.
  • 3 or more no-shows within any 30-day period may result in a 7-day suspension of booking privileges.

4. Peak hours

  • During high-demand periods, typically weekday evenings and weekends, Greenside may temporarily limit sessions to 2 hours, cap advance bookings, or adjust availability to keep bays open for more members. Any such limits will be posted in advance.

5. Guests

  • Members may bring guests. The member must be present for the entire session.
  • Guest time counts toward the member's daily and weekly limits. No fees are incurred for bringing guests.
  • Members are responsible for their guests' conduct and adherence to club rules.

6. Shared and member-to-member use

  • Two or more members may share a single booked bay; the time counts toward the hours of the member who reserved it.
  • Bays may not be used for commercial purposes, including paid instruction by anyone other than a Greenside-approved coach.

7. Conduct and shared space

  • Treat equipment, simulators, and the space with care. Report any damage or malfunction immediately.
  • Members are responsible for damage caused by misuse.
  • End sessions on time so the next member can start as scheduled.

8. Enforcement

  • We address issues in good faith and in proportion: a reminder first, then booking limits, then suspension, and, for repeated or serious abuse, termination of membership.
  • Membership terminated for cause is not eligible for a refund of any deposit or paid membership fees.

9. Membership rate and changes

  • All-Access Membership is $350 per month.
  • Greenside may modify membership pricing, structure, benefits, or availability for new and renewing members. Any change to your own rate will be communicated with at least 30 days' written notice.
  • Greenside may update this Fair Use Policy from time to time to maintain availability and fairness; material changes will be communicated to members.

Questions?

Email golf@greensideboston.com.